Why can't I play video?

Limitation: This FAQ applies to version 3.0 or higher.

Our mission is to have as many people as possible enjoy the benefit of Endless OS, so we have made it available as a free download, and have pre-installed the following free-of-patent video codecs:

  • OGG Vorbis (.ogg)
  • OGG Theora
  • VP8/VP9 (.webm)
  • PCM (.wav)
  • MP3 (.mp3)

Unfortunately, some other video formats have patents and are not free, so we do not pre-install them on the free version of Endless OS. Starting from Endless OS version 3.0, Endless OS supports the ability to purchase and install new codecs that can support playback of the following media:

  • Most .mov / .mp4 / .m4a files (MPEG 4 video and AC3/MP3 audio decoders)
  • Most .avi / .divx (H.264 video and AAC audio)
  • Web sites with embedded HTML5 video and audio content (Youtube, Netflix, etc)

Please see here for “how to purchase and install codecs”.

Note: Although computers with Intel, AMD or other X86 CPU can support Netflix after installing the codec upgrade, Endless Mini and other computers with ARM CPUs can’t support Netflix due to digital rights management.


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